Effective Date: 1/10/2024
At Antique Herbs, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure shopping experience. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase through our website.

Information We Collect

We may collect the following information:

  • Personal Details: Name, address, phone number, email.
  • Order Information: Product selections, payment details (processed securely via third-party services).
  • Technical Data: IP address, browser type, device details, and user behavior (via cookies).

How We Use Your Information

We use your data to:


  • Process and deliver your order safely.
  • Communicate updates (order confirmation, shipping status).
  • Improve our website and customer service.
  • Send you relevant promotions or offers (optional, with your consent).

Product Privacy & Discreet Delivery

We understand the importance of privacy, especially when purchasing personal or sensitive items. That’s why:

  • Your product is packaged discreetly, with no visible branding or product names on the parcel.
  • Only you will know what’s inside — no one else, including delivery personnel, will have any knowledge of the contents.
  • We never disclose product details on packaging or invoices visible outside the box.
  • Your privacy remains fully protected throughout the process.

Data Security

We implement strict measures to keep your data safe:

  • SSL encryption during data transfer.
  • No storage of payment details on our servers.
  • Controlled access to your information within our team.
  • Regular updates and security checks on our platform.

Sharing of Data

We never sell or rent your information. However, we may share it with trusted third-party service providers strictly for:

  • Payment processing.
  • Shipping and order handling.
  • Marketing analytics (anonymous data only).

Cookies and Tracking

We use cookies to:

  • Enhance user experience.
  • Analyze website usage.
  • Personalize content and offers.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Updates to This Policy

We may update this policy as needed. Any changes will be posted here with the revised date.

Contact Us

If you have questions, concerns, or requests related to your privacy:

Customer Support Antique Herbs

Call/Whatsapp: 0330 2044693

Email: info@antiqueherbs.com